Live chat solutions have become an increasingly popular way to help instill confidence in potential customers and increase customer satisfaction. A powerful customer service tool, SnapEngage Live Chat is easy-to-use and simple to add to your site. It can be integrated seamlessly with your Help Desk or CRM Solution. There is no software or hardware to install and the company offers a number of packages to fit varying business needs.
- Chat from IM, including Skype and Google Talk
- Seamless integraton with help desk software like Salesforce and Basecamp
- Automatically engage your visitors with proactive invitations to chat
- Simple offline form that sends email when no agents are available
- Transfer chat sessions between online agents
- Chat on the go with iPhone, iPad, Android and Blackberry devices
- Detailed visitor information about each user
- Interface customization to match your Web site’s look and feel
- Real-time dashboard lets you monitor agents chat
- Use different chat widgets for different departments within your company
Sign up for a free trial of SnapEngage Live Chat today.