WTE rocks. They helped me: automate bookings, client communication, and payments
I interviewed a number of website developers before choosing WTE. WTE was the only website developer I interviewed that was qualified to build the website with the specifications I needed for my business. The team identified potential for growth of my business and made recommendations based on their experience and foresight that the website will grow along with my business. The team designed a website that brought my business to the next level with integration of an online booking service. WTE's support has been phenomenal- prompt, professional, and accurate service. The team always has a positive can-do attitude. I made the right choice for my business.
The Results
Kimberly initially conducted bone density scans at various locations, sometimes collaborating with other doctors. Appointments were booked through these locations or the other doctors' staff. This arrangement had drawbacks:
- Using external staff for bookings reduced her profit.
- Payments had to be collected on-site during appointments.
- Indirect client communication led to information gaps and misunderstandings.
These issues made the process increasingly challenging. Working with us to streamline her operations, we developed automated systems that:
- Allow clients to easily book appointments online.
- Enable advance payments.
- Provide clients with clear information about what to bring and expect.
This new approach significantly reduced time, effort, and costs while improving the overall client experience.